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Media Promotion . . . A Nationwide Provider of Telephone Music and Messages On Hold

 

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DP-501 Network Enabled

On Hold Player

 
 

 

*  True CD sound quality with MP3 and WAV support
*  Network enabled
*  Instant or scheduled content update via the Internet
*  Local and remote volume control
*  GUI server program with account management
*  Browser based device configuration
*  Huge non-volatile memory storage
*  Absolutely no mechanical moving parts
*  Compact size, maintenance free
*  For music on hold and storecasting applications

 

DP-501 is a digital audio player designed specifically for music-on-hold and storecasting applications. It can be used to provide on-hold music/message to holding callers via a phone system in order to keep them informed or entertained. Thanks to its true CD sound quality and MP3 support (small file size), DP-501 can also be used to broadcast a huge amount of crystal clear audio via a PA system for storecasting applications.

Digital onhold systems have evolved from the first generation (tape/CD download) and the second generation (flash card based) to the third generation of network enabled DP-501. Now the content can be updated via the Internet instantly or on a scheduled basis, all without the client’s intervention. Furthermore, DP-501 allows the output level to be controlled remotely to ensure maximum system performance.

DP-501’s huge memory capacity allows hours of audio to be stored for even the most demanding applications. The internal memory, consisting of a standard flash card, is non-volatile and can be easily upgraded for future expansion.

Designed to conform to popular industrial standards, DP-501 is directly compatible with MP3 and WAV files, which means that virtually any PC can be used to create and edit sound files for DP-501 without the need for special software or hardware. Sound files will be played from their native formats without going through any further conversion or transcoding, therefore producing the best possible sound quality.

Although designed mainly as a music-on-hold system, DP-501 can also be used in many other applications to replace traditional endless-loop cassette, tape, and CD players. Please don’t hesitate to contact us if your application requires system customizations. We will be glad to work with you.

Specifications

MP3 Format: ISO11172-3 (both CBR and VBR)
WAV Format: uncompressed PCM, 8 or 16 bit, sampling rate up to 44.1 KHz
Number of Files: 1
Max. Recording Time (based on 2 GB max. amount of memory):
   36 hours at 128 Kbps constant bit rate
   72 hours at 64 Kbps constant bit rate
   144 hours at 32 Kbps constant bit rate
   NOTE: Actual unit may not be equipped with the maximum amount of memory.
Audio Output: monaural, 2.0V p-p max.
Output Jacks (Impendance): 3.5mm mono (8 Ohm) and RJ-11 (600 Ohm)
Ethernet Interface: 10/100 Mbps

 

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Last Updated April 26, 2008

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Music and Messages On Hold Research by AT&T, North American Telecommunications Association, US West,

Nationwide Insurance and Maximarketing studies.  Compiled by Mar Lyman and Associates.
  • 8 out of 10 business calls are placed on hold.
  • 60% of callers hang up when placed on silent hold.
  • Many callers who hang up call the competition.
  • Less than a third will call back.
  • Messages on Hold reduce hang-ups by 50%
  • Callers placed on hold with music stay on the line for up to two minutes.
  • Callers placed on hold with messages and music will stay on the line for over four minutes
  • A telephone guest is 85% more inclined to purchase then an in store guest.
  • 20% of callers who hear messages on hold purchase additional items or services, that's 1 in 5.